(844) TECHIES

Client Support Center

Welcome to the DCS Client Support Center

Please use the following contact information for technical support requests only. For all other inquiries, please refer to the information and form on the Contact Us page.

Existing Client? Need Help?

Our standard support hours of operation are Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM.

For phone support related to existing commercial client accounts, please call +1 (201) 669-4300 and select Option 3 for Support.

Open a Support Ticket

You must be a registered user to use this system. Please contact sales if you need to gain access.

Clients Portal

Start a remote session with one of our Technicians

This action will download our remote support tool, which you will need to run and install to allow us to view your computer screen.  After starting your session, please provide your 9 Digit Support Key to the support agent to start your support session.

Splashtop SOS Download

Getting Help with Hosted Exchange Email:

How to Forward an Email as an Attachment

How do I Forward an Email as attachment in Outlook? In Outlook, the Forward as Attachment feature provides a way to forward complete copy of one or messages.

Help with Resetting Your Email Password

When the time comes to change your password you will receive 3 notifications prior to the expiration occurring. You will receive an email notification 14, 7, and 1 day(s) before your password expires.

Getting Help with Billing

Secure ACH Authorization

Fill out this electronic form to schedule your payments to be automatically deducted from your bank account

Secure Credit Card Authorization

Fill out this electronic form to have your services charged to your Visa, MasterCard, American Express or Discover Card.

Upload Files and Documents

Upload file to Accounting & HR

You can securely and safely upload files to our accounting and Human Resources group

Upload files to IT Support

You can securely and safely upload files to our IT Support technicians group

Let’s connect! Solutions That Power Your Business

DCS delivers top-tier, fully managed IT and cybersecurity solutions, expertly tailored to meet the unique needs of your industry. Partner with us to enhance your operations, ensure compliance, and achieve lasting success.

Simply fill out the form, and our team will get back to you as soon as possible. We look forward to connecting with you!

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