Fully Managed Network Support

Delaney Computer Services, Inc. (DCS) provides fully managed network support designed to meet the unique needs of small businesses in the insurance, finance, accounting, and payroll industries. With decades of experience and a deep understanding of network infrastructure, we are your strategic technology partner, ensuring your business stays connected, secure, and compliant.

Modern business networks are no longer limited to switches, routers, and WiFi. Your network now supports Microsoft 365, cloud applications, VoIP phone systems, remote workers, security cameras, access control, business applications, compliance requirements, and Cybersecurity monitoring. DCS brings these pieces together as one managed solution, reducing vendor confusion and giving your organization a single accountable technology partner.

What Our Managed Network Support Services Include

Firewall and Security Appliance Management

Your firewall is one of the most important security and performance control points in your business. DCS configures, manages, monitors, and supports business-grade firewalls and security appliances, including Cisco, Cisco Meraki, Ubiquiti UniFi, and other commonly deployed network platforms.

  • Firewall configuration, policy review, and rule management

  • Secure site-to-site VPN and remote access VPN configuration

  • WAN failover, load balancing, and Internet connectivity support

  • Firmware updates, security hardening, and lifecycle planning

  • Network segmentation using VLANs and access control policies

  • Logging, alerting, and coordination with broader cybersecurity services

Switching, VLANs, and Network Segmentation

A stable network depends on properly configured switching, clean cabling, logical segmentation, and clear documentation. DCS designs and manages switching environments that support users, servers, printers, VoIP phones, wireless access points, cameras, access control systems, guest networks, and IoT devices.

  • Managed switch configuration and support

  • VLAN design for users, servers, voice, guest WiFi, cameras, and IoT devices

  • Quality of Service configuration for VoIP and business-critical traffic

  • Port labeling, documentation, and network mapping

  • Network cleanup for poorly documented or inherited environments

Business WiFi and Wireless Network Management

Reliable wireless connectivity is now a business requirement. DCS designs, deploys, and manages secure wireless networks for offices, warehouses, distribution spaces, professional firms, conference rooms, and multi-site environments.

Our wireless network support includes access point placement, coverage planning, secure SSID configuration, guest WiFi, device isolation, roaming optimization, and ongoing monitoring. We also install and support Ubiquiti UniFi business WiFi networks and provide deeper UniFi design and deployment expertise through our Ubiquiti UniFi Enterprise Partner services.

  • Business WiFi design and access point deployment

  • Secure employee, guest, and device-specific wireless networks

  • Wireless coverage troubleshooting and performance tuning

  • Support for offices, warehouses, medical practices, and multi-tenant spaces

  • Ongoing monitoring, firmware management, and documentation

Internet, WAN, and Carrier Management

Internet connectivity is often where network problems begin. DCS helps businesses evaluate, implement, and manage Internet and WAN connectivity so your network has the bandwidth, redundancy, and reliability required to support cloud services, remote access, VoIP, and business applications.

  • Internet circuit planning and carrier coordination

  • Dedicated Internet access, broadband, fiber, and backup circuit support

  • WAN design for multi-location businesses

  • Firewall failover and backup Internet configuration

  • Coordination with carriers during outages, upgrades, and office moves

  • Support for VoIP phone systems for business

VPN and Secure Remote Access

Remote access must be secure, manageable, and aligned with the way your employees work. DCS implements and manages VPN technologies that help users safely connect to business resources from approved locations and devices.

  • Remote user VPN configuration and support

  • Site-to-site VPNs between offices, cloud environments, and data centers

  • VPN access reviews and user cleanup

  • Multi-factor authentication recommendations where supported

  • Support for platforms such as firewall-based VPNs and OpenVPN

Network Monitoring, Alerting, and Documentation

Effective managed network support requires visibility. DCS monitors network devices, Internet connectivity, critical infrastructure, and connected systems so problems can be identified before they become widespread outages.

  • Monitoring for firewalls, switches, access points, servers, and Internet connectivity

  • Alerting for outages, degraded performance, and device failures

  • Network documentation, diagrams, IP addressing, and asset tracking

  • Configuration review and change tracking

  • Proactive recommendations for performance, security, and reliability improvements

Structured Cabling and Physical Network Infrastructure

Many network problems start with poor cabling, messy racks, undocumented ports, or aging physical infrastructure. Unlike many IT providers, DCS can support both the logical network and the physical layer behind it.

Our team provides structured cabling contractor services, network rack buildouts, patch panel organization, cable labeling, access point cabling, office relocation support, and related low-voltage infrastructure services. This allows DCS to design, install, and support the complete environment rather than handing off critical infrastructure work to another vendor.

  • Cat6, fiber, and low-voltage cabling coordination

  • Network rack cleanup, labeling, and documentation

  • Access point, camera, phone, and workstation cabling

  • Office move, expansion, and buildout support

  • Physical infrastructure planning for long-term network stability

Cybersecurity Integration

Managed network support should not be separated from cybersecurity. Firewalls, VPNs, WiFi networks, VLANs, endpoints, Microsoft 365, and identity systems all affect your security posture. DCS integrates network management with our broader managed cybersecurity services to help reduce exposure and improve resilience.

  • Network segmentation to limit unnecessary access

  • Firewall and VPN security reviews

  • Coordination with managed EDR and endpoint security tools

  • Support for businesses with compliance, cyber insurance, and security assessment requirements

  • Recommendations from formal IT security risk assessments

Optimize Your IT for Peak Efficiency & Security

With DCS you will have a complete IT department at your fingertips. Our process follows 5 key phases: Assess, Design, Build, Secure & Maintain. This continuous approach is tailored for businesses that want to outsource their IT with confidence. We use advanced tools and proven strategies to stay proactive rather than reactive when it comes to IT issues, eliminating unexpected problems through regular maintenance, improving cybersecurity, providing better technology that fosters continuity,
lowering expenses due to downtime, and increasing efficiency.

Discover What Powers (and Holds Back) Your Business

We thoroughly assess your current network infrastructure to identify strengths, weaknesses, and areas for improvement.

Discover What Powers (and Holds Back) Your Business

Based on our assessment, we design a customized network solution that meets your specific business needs and goals.

Discover What Powers (and Holds Back) Your Business

Our team implements the designed solution, ensuring all components are properly configured and integrated.

Discover What Powers (and Holds Back) Your Business

We deploy advanced security measures to protect your network from potential threats and ensure compliance with industry standards.

Discover What Powers (and Holds Back) Your Business

We provide ongoing maintenance and support, continuously monitoring your network to prevent issues and ensure optimal performance.

MAINTAIN
ASSESS
DESIGN
BUILD
SECURE

Why choose DCS for Managed Network Support

DCS is committed to delivering reliable, secure, and efficient network solutions that drive your business forward. Contact us today to learn more about our fully managed network support services and how we can help your business thrive.

Expertise and Certification

Our team’s extensive knowledge and Cisco Select Certification ensure top-tier network management and support.

Customized Solutions

We tailor our services to fit your business needs, ensuring optimal performance and security.

Comprehensive Support

We provide end-to-end support for all your network needs from initial setup to ongoing maintenance.

Frequently Asked Questions About Managed Network Support

What is managed network support?

Managed network support is the ongoing management, monitoring, maintenance, troubleshooting, and security oversight of your business network. This includes firewalls, switches, WiFi, VPNs, Internet connectivity, network documentation, and related infrastructure.

Can DCS support our existing network equipment?

Yes. DCS can evaluate and support many existing network environments. When equipment is outdated, unsupported, poorly configured, or creating security risk, we will provide clear recommendations for improvement or replacement.

Do you support both Cisco Meraki and Ubiquiti UniFi?

Yes. DCS supports Cisco, Cisco Meraki, Ubiquiti UniFi, and other business network platforms. We can help determine which platform is best suited for your environment, budget, security needs, and management requirements.

Can DCS install the cabling too?

Yes. DCS provides structured cabling and physical network infrastructure services, including cabling, rack organization, patch panels, access point cabling, labeling, and testing. This allows us to support both the physical and logical sides of the network.

Is managed network support included with managed IT services?

Managed network support can be provided as part of a broader managed IT services relationship or as a focused network support engagement, depending on your business needs.

Let’s connect! Solutions That Power Your Business

DCS delivers top-tier, fully managed IT and cybersecurity solutions, expertly tailored to meet the unique needs of your industry. Partner with us to enhance your operations, ensure compliance, and achieve lasting success.

Simply fill out the form, and our team will get back to you as soon as possible. We look forward to connecting with you!

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